Our Process.

Our simple step-by-step process looks at your financial position, your needs and what you want to achieve in life before helping you plan how to get there.

  • 1. DISCOVER

    We listen and act when we understand.

    We start by establishing a crystal-clear understanding of your circumstances and identify what is important to you. In this introductory stage, we discover your budgetary guidelines and expenses to establish a clear understanding of the types of cover most suitable for you.

  • 2. RESEARCH

    We uncover the cover best for you.

    We undertake thorough market wide research across all insurers and carry out in-depth policy & contract analysis. All our research takes into account a pre-assessment of any medical & financials issues and includes in-depth premium analysis.

  • 3. ADVICE

    We provide intelligent and expert advice.

    Our advisers will discuss the outcome of the research and an evaluation of the proposed levels of cover. We will provide a Statement of Advice and discuss the best options for you and your circumstances.

  • 4. IMPLEMENT

    We provide intelligent and expert advice.

    Our dedicated administrators will arrange all paperwork, fast tracking any medical & financial requirements. We have considerable expertise in negotiating medical loadings or exclusions which is a huge benefit to the client at this point in the process.

  • 5. ANNUAL REVIEW

    We keep you and your cover up-to-date.

    Each year we will review your policy, discuss your levels of cover and make amendments if required. You will receive a summary of schedules and taxation information from us and the insurer year on year.

  • 6. CLAIMS TEAM

    We take the worry out of claims

    Our dedicated claims team aims to ensure you receive priority service and peace of mind though the claims process. 24/7 phone and online fast and efficient service including crisis management.